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Future-Proof 

Your Business

PIVOT is the office technology industry’s performance platform built by Pros Elite for imaging dealer owners, service leaders, and sales executives. It doesn’t just show you where you stand today. It predicts where your business needs to go tomorrow.

With dealer benchmarks, AI-powered forecasting, and 1:1 expert support, PIVOT gives you the clarity to grow profits, scale operations, and increase enterprise value.

Trusted by Hundreds of Dealers in North America

Problems PIVOT Solves

Dealers face shrinking margins and growing competition. PIVOT destroys these challenges by employing hyper-productive insights to sales, service, and financial performance into one laser-focused package so business leaders can control their margins and markets.

Missed Quotas

Guaranteed buy in to individualized growth quotas. PIVOT zooms in on growth zones in territories “The map to sales rep success!”

Service Inefficiency

Technician portal drives enthusiastic Technician buy in. The Technician’s compass to productivity and job satisfaction.

Rising Costs

Parts, labor, and service expenses can spiral without control. PIVOT predicts usage, manages stock, and keeps costs in check.

Precise Financial & Operational Guidance

PIVOT unites sales, service, and financials into one dashboard united by PEG execution expertise.

Flat Growth

Margins stall. PIVOT benchmarks against top dealers and uncovers new opportunities.

Your Turnkey Service & Sales Profitability Platform

Dominating Growth

Run your dealership with energy and enthusiasm by turning performance business intelligence into controlling the market, premium valuation, and long-term stability.

  • Smarter Growth Planning – Achieve revenue, margins, and EBITA with laser-focused competitor targets to occupy your competitor’s customers.
  • Control the Future – Plan costs, hiring, and service with confidence, not guesswork.
  • Accountability That Sticks – Energize every employee in every department to be the standard for excellence others only dream of.

Service That Wins

Remove guesswork in staffing and territory design so your team delivers efficiency, consistency, and customer satisfaction.

  • Make them super technicians– Optimize workloads so fewer techs deliver more.
  • Retention That Lasts – Let PIVOT’s TECHPORTAL take them to performance that pays off in benchmark-driven bonus plans to ignite a new flame of enthusiasm.
  • AI-Powered Forecasting – Anticipate service demand before it impacts your bottom line.

Sales That Dominate Your Market

Design a sales offence that your competitors can’t stop with pinpoint strategy in markets that are begging for a new leader, and precise individualized quota design that challenges sales professionals to relentlessly pursue the next level of income growth.

  • Quota Precision – Set exciting targets tied to market share and income growth and new revenue streams (IT, SaaS, hardware).
  • A bigger pipe for a bigger pipeline! – Explore opportunities across every County and Zip code with PIVOT’s market radar.
  • Rep Coaching – Motivate with transparent stack rankings and proven playbooks.

Sales That Dominate Your Market

Design a sales offence that your competitors can’t stop with pinpoint strategy in markets that are begging for a new leader, and precise individualized quota design that challenges sales professionals to relentlessly pursue the next level of income growth.

  • Quota Precision – Set exciting targets tied to market share and income growth and new revenue streams (IT, SaaS, hardware).
  • A bigger pipe for a bigger pipeline! – Explore opportunities across every County and Zip code with PIVOT’s market radar.
  • Rep Coaching – Motivate with transparent stack rankings and proven playbooks.

See what PIVOT customers have to say...

We have increased DEX service financial and operational performance with national consistencies across all locations. It has enabled us to implement an industry leading performance management improvement process that drives results and recognizes high achievement .

Steve MartoneVP Dex Imaging

There are many metrics I track that are now one click in PIVOT saving me a lot of time as well. It is a great tool for many of us at GFI Digital!

Jeff CookExecutive VP GFI Digital

From implementation to training to use at the branch level, the ROI has come quickly and we now find the tool invaluable. To top it off Jerry Newberry, Jeff Kelly and team have been great to work with. They have been very helpful in customizing and creating new tools.

Bill JenningsRegion Service Executive

We are an active user of the PIVOT tool. We use it heavily to redraw territories. It is the easiest tool I have ever used and has such flexibility such as the ability to choose product lines, segments, or to filter out certain named accounts. In addition, we use it for field quality control inspections.

Chip TurnerVP of Operations

We have used PIVOT for many years and find it to be a very solid tool. The territory management piece is second to none! The team at Pros Elite are always working to build out an already solid product as well.

Cliff DavisVP of Service

We have been a loyal customer of Pros Elite for a long time, and I must say that PIVOT has truly revolutionized our operations. The territory tool, in particular, is an incredibly user-friendly and comprehensive tool that surpasses any other I have used before.

Brad AncellVP of Service

Frequently asked questions

What is PIVOT?

PIVOT is a performance improvement platform designed for office technology dealers. It integrates sales, service, and financial data into one clear dashboard so leaders can make better decisions, improve profitability, and grow enterprise value.

Who is PIVOT for?

Built for dealer principals, service managers, sales leaders, finance leaders, and operations executives. If you manage people, performance, or profitability, PIVOT gives you the tools to succeed.

How is PIVOT different?

Unlike generic BI tools, PIVOT is built exclusively for the office technology industry. It uses Pros Elite’s proven benchmarks, comes with executive-level support, and unites all performance data in one platform.

Technology & Security

  • Integrations: PIVOT connects with ERP, CRM, and service platforms. We handle the data import, cleaning, and validation so you start with confidence.
  • SOC2 Compliance: Yes. Security, compliance, and data privacy are core to PIVOT.

Implementation & Support

  • Implementation: Guided by Pros Elite experts, typically 4–6 weeks. We benchmark your business and train managers for success.
  • Resources Required: Just access to sales, service, and financial data — we handle the rest.
  • Support: Every subscription includes hands-on executive-level guidance for bonus plans, staffing forecasts, and territory design.

Pricing & Value

  • Cost: Pricing depends on dealership size, users, and modules. Book a demo for a tailored proposal.
  • ROI: Dealers typically see measurable improvements in EBITA, service efficiency, and sales within the first year.
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